Webinar: Tracking customer sentiment, and acting on it

Tracking customer sentiment, and acting on it
From feedback to insight: understanding emotions to build better relationships

Do you believe that your feedback system tells you how your customers really feel? Think again.

By using artificial intelligence and emotional analysis, you are able to build a more complete picture of your customer feedback and understand the true emotional response to your brand.

This video discussion explores how to create a successful feedback strategy and turn into real customer benefits.

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