Moving into a new house is stressful enough, without having to worry about the TV and internet (#firstworldproblems).
Over the past year, I’ve had one of the most stressful Customer Experiences I’ve ever had with an organisation – ‘Company A’ in this case. But 12 months on, I’ve changed suppliers to 'Company B', and the service couldn’t have been more different!
Find out what made the service provided by ‘Company B’ so much better on mycustomer here.
Do you want to improve the Customer Experience in your Contact Centre? Watch our Webinar on this very subject:
