With so many webinars available, it can be hard to know which to sign up for and why you should attend. With this in mind, we’ve highlighted 3 reasons that you need to know about our next webinar: Build a Great Customer Experience with the Future in Mind.
Join the webinar on Thursday 27 August, 12 Noon BST
#1 Hear about the experiences from one of your peers
There’s nothing like hearing how other people are approaching and tackling the challenges of building a great customer experience.
In this webinar, you’ll find out from Ben Wells, npower’s Voice of the Customer lead, on why Voice of the Customer is so important to the company. He’ll also discuss the 3 ingredients for great customer experience.
#2 The future is coming, so make sure you’re ready
We all know that things are changing and changing fast. As CX professionals we have two choices. Either we can bury our head in the sand and hope it will go away (it won’t) or we can face up to the challenge and make sure we’re ready to build a great customer experience with the future in mind. This webinar will give you a head start, with practical tips and advice to action in your organisation.
#3 Even if you can’t make the live webinar, you’ll get a copy of the recording
We get it, things happen, meetings are scheduled and deadlines are brought forward. All of which mean you can’t make that webinar you wanted to see. Fear not, in this case we’ve got you covered. Everyone who registered for the webinar will receive a copy of the recording, to enjoy at their leisure.
And it you do make it (yay), you’ll also get a copy of the recording, so you don’t need to worry about furiously writing notes throughout. We’re planning to re-watch it with a nice cup of tea and a chocolate digestive, to make sure we didn’t miss out on any of the good bits!
Register today to reserve you spot.
