Have you noticed how the world is getting, well, a bit emotional? From Forrester to the Temkin Group, it seems like everyone in the CX space is talking about emotion. But what does this mean and what can you do about it?
Join us on the 10th of March 2016 at 3pm (GMT) for our upcoming Webinar: How real-time emotion can lead to real-time results.
In the webinar, you’ll discover:
- How to emotionally engage your audience
- How to leverage the voice of your customers
- How insight can be used to drive employee engagement
Expert speakers Daragh Kelly (Insight & Decision Director, Sky) and Dennis Fois (CEO, Rant & Rave) will be unpicking why Sky has partnered with Rant & Rave to better capture and understand the voice of its customers.
Don’t worry if you can’t make it. We’ll be sending out a recording to everyone who registers.