Did you know that 'Jenga' is actually the Swahili word for 'build'? Or that the highest scoring word in scrabble is oxyphenbutazone? And Parker Brothers prints thirty times more Monopoly money every year than the United States prints real money?
Okay, so board game trivia may not lead to checkmate in the world of business, but did you know that there are some key customer experience lessons we can all learn from our favourite games?
We've created an Infographic to show you what you can learn about customer experience from your favourite board games of the past.
From what Monopoly and Pictionary can teach you about creating a successful customer experience strategy, to what Operation and Connect Four have to do with customer feedback and proactive communication, this Infographic explores how you can have a bit of fun with your CX strategy, as well as some little known facts about each of the games!
Have a look at our 'Customer Experience Game Changer' infographic to see for yourself.
