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6 Benefits of Connecting Real-Time Customer Feedback with CRM

Posted by Sam Roberts

Customer feedback and the data that already exists in your CRM should co-exist together, helping you to measure impact and take action. In this blog post, we’re going to look at 6 benefits of...
Read More July 31, 2017

Topics: Customer Feedback, CRM

Exceeding Customer Expectations

Posted by Gary Schwartz

Throughout this series of blogs, we’ve been looking at how brands can exceed their customers’ expectations, through every touchpoint along their journey, and in summary it’s clear that businesses...
Read More June 27, 2014

Topics: CRM, Customer Expectations

Our latest on-demand webinar: Tracking Customer Sentiment, and Acting on it
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