✕
platform clients resources events us contact DEMO

How You Can Get Better Customer Insights - Without a Survey

Posted by Rant & Rave

Did you know that less than 2% of customers will bother to complete a questionnaire?
Read More June 25, 2017

Topics: Gaining Customer Insight, Customer Insight

One Way to Turn a Service Desk Into a Customer Insight Centre

Posted by Rew Golding

Your everyday service desk handles thousands of calls, emails and tweets on a daily basis – amounting to thousands of opportunities for customer insight. Insight that when harnessed can ultimately...
Read More December 19, 2016

Topics: Gaining Customer Insight, Customer Insight

Our latest on-demand webinar: Tracking Customer Sentiment, and Acting on it
Find out more

Recent Posts

Topics

See all