Posted by Maria Gray
Throughout 2015, there were many cases of brands using technology to improve their customer experience.
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January 28, 2016
Topics:
Customer Experience,
Technology,
Customer Needs
Posted by Maria Gray
The start of a new year often makes us think about what the year to come will have in store. But instead of looking to the future for answers, we've searched for a few companies who excelled in the...
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January 27, 2016
Topics:
Customer Experience,
Technology
Posted by Yiannis Maos
Something struck me the other day… customers are moving faster than brands when it comes to the adoption of new technology. Some people may see this as a problem, but I see it is a huge opportunity.
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March 13, 2015
Topics:
Customer Experience,
Technology
