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Jed Alpert, SVP of Digital Engagement at Upland Software

Recent Posts

Enabling Smarter Engagement Through Personalized Proactive Communication

Posted by Jed Alpert, SVP of Digital Engagement at Upland Software

Analysts predict the global Customer Experience Management marketplace to explode to a staggering $33bn by 2025. This fills me with supreme confidence, and a huge amount of excitement, as Upland’s...
Read More March 7, 2019

Topics: Customer Experience

Delivering a Smarter, Outcome-Driven Customer Journey

Posted by Jed Alpert, SVP of Digital Engagement at Upland Software

I am thrilled with our recent acquisition of Rant & Rave, a cloud-based customer engagement application that will offer our customers a level of innovation, performance, and service surpassing...
Read More November 13, 2018

Topics: The Customer Journey

Our latest on-demand webinar: Tracking Customer Sentiment, and Acting on it
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