John Baird

John Baird in an experienced advisor in the field of personal and business finance with in-depth knowledge of technological benefits for companies and individuals. He is a Partner at Begbies Traynor and Scotland Debt Solutions.

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The Customer Benefits of Live Chat

Posted by John Baird

Tales of hour-long delays in getting through to the right department and telephone menu options as long as your arm, have made Live Chat a popular alternative method of customer contact for new and...
Read More April 9, 2015

Topics: Customer Experience, Live Chat

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