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Jules

Recent Posts

Customer Satisfaction Surveys - Is there another way?

Posted by Jules

So you've moved on from customer comment cards and have decided to try your hand at an online customer satisfaction survey.
Read More October 27, 2014

Topics: Online Survey, Customer Satisfaction Survey

Customer Surveys: Is there anybody out there?

Posted by Jules

These days it seems like there are customer surveys everywhere, everyone wants to know how you felt about your meal, the service, the delivery, the shirt you've just bought etc.
Read More October 27, 2014

Topics: Customer Surveys

Things to do with Customer Comment Cards

Posted by Jules

So you're sat there bored in the restaurant, hotel bar, fast food joint and you notice the customer comment cards. What are you going to do with them?
Read More September 17, 2014

Topics: Customer Comment Cards, Comment Cards

Our latest on-demand webinar: Tracking Customer Sentiment, and Acting on it
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