Posted by Rant & Rave
Any brand looking to build a customer focused culture will find themselves fighting an uphill battle if employee engagement is at an all-time low. The good news is, your employees can actually help...
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May 8, 2018
Topics:
Employee Engagement
Posted by Rant & Rave
“In the twenty-first century our personal data is probably the most valuable resource most humans still have to offer, and we are giving it to the tech giants in exchange for email services and funny...
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April 19, 2018
Topics:
Customer Experience,
Data Security
Posted by Rant & Rave
Implementing a successful Voice of the Customer program isn't easy, it requires a considerable amount of thought, planning, and once executed, monitoring and improving the programme is essential.
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February 13, 2018
Topics:
Customer Experience
Posted by Rant & Rave
There are employees who get it and are highly motivated; they understand what their roles are and what is expected of them. But at the other end of the spectrum, there are other employees who don't...
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January 29, 2018
Topics:
Employee Engagement
