Posted by Molly
What does a fashion retailer, a mobile operator and a short break company have in common? Absolutely nothing...it would seem.
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July 22, 2014
Topics:
Customer Engagement
Posted by Jen
This year marks the 25th birthday of the Internet. It’s fair to say that its inception and subsequent global success has transformed the way we do business. This is never more apparent than the way...
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July 21, 2014
Topics:
Customer Engagement,
Internet
Posted by Gary Schwartz
Customer Engagement technology delivers the ability to interact with customers on their terms: providing content that they choose to receive, and allowing them to provide feedback when it’s important...
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June 26, 2014
Topics:
Customer Engagement,
Customer Engagement Platform
Posted by Gary Schwartz
Customer Engagement technology is currently being used by some of the UK's largest and most successful brands. This blog will look into how Customer Engagement technology is being used by some of...
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June 18, 2014
Topics:
Customer Engagement,
Customer Engagement Technology
Posted by Gary Schwartz
Customer Engagement technology is distinguished from CRM and Customer Experience technologies in that it focuses on a specific aspect of the relationship companies have with their customers, and the...
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June 13, 2014
Topics:
Customer Experience,
Customer Engagement
Posted by Gary Schwartz
A new class of technology enables companies to communicate with their customers through the channel of their choice, at a time that’s convenient for them.
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June 5, 2014
Topics:
Customer Engagement,
Customer Engagement Technology
