Posted by Rant & Rave
Generating meaningful and honest customer feedback and acting on it is essential to any modern company that wants to be agile and keep hold of their customers.
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August 17, 2017
Topics:
Customer Feedback,
Customer Engagement
Posted by Rant & Rave
Providing the best customer experience possible relies on knowing how your customers feel. But getting to the heart of the matter is easier said than done.
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August 8, 2017
Topics:
Customer Feedback
Posted by Rant & Rave
Gathering customer feedback is essential in an age where opinion drives purchasing decisions. But are you guilty of asking but not acting on the back of customer feedback?
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August 2, 2017
Topics:
Customer Feedback,
Customer Engagement
Posted by Sam Roberts
Customer feedback and the data that already exists in your CRM should co-exist together, helping you to measure impact and take action. In this blog post, we’re going to look at 6 benefits of...
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July 31, 2017
Topics:
Customer Feedback,
CRM
Posted by Rant & Rave
Organisations have always been gathering customer feedback. Through every complaint, interaction or touchpoint there is an opportunity to ask your customers for feedback.
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July 3, 2017
Topics:
Customer Feedback
Posted by Rant & Rave
Rather than simply inputting feedback through a keyboard, phone or tablet, there’s nothing more natural than simply speaking your thoughts - voicing your feedback directly to a brand.
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June 22, 2017
Topics:
Customer Feedback,
Amazon Alexa
