Posted by Maria Gray
Throughout 2015, there were many cases of brands using technology to improve their customer experience.
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January 28, 2016
Topics:
Customer Experience,
Technology,
Customer Needs
Posted by Maria Gray
The start of a new year often makes us think about what the year to come will have in store. But instead of looking to the future for answers, we've searched for a few companies who excelled in the...
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January 27, 2016
Topics:
Customer Experience,
Technology
Posted by Yiannis Maos
As we enter 2016, the temptation is to look to the future for all the answers. I'm sure this isn't the first time you've read an article like this this month.
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January 20, 2016
Topics:
Customer Experience
Posted by Maria Gray
We’ve come from a place where senior management sit together in a room, in lengthy meetings, to make their business decisions. They have all the necessary data, which has been collected and distilled...
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January 4, 2016
Topics:
Customer Experience
Posted by Emma Rudeck
Never before, in the history of the world, have culture or communication moved faster than they do today. A lot of this is driven by technology, which allows us to do more than ever before.
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December 30, 2015
Topics:
Future of Technology
